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Ngāi Tahu Property Limited and related entities respects the privacy of our customers. In May 2018, the European Union’s (EU) new General Data Protection Regulation (GDPR) came into force. There is one set of data protection rules that must be followed for all companies doing business with EU countries, no matter where they are operating in. Below we provide the details of our privacy policy so that you can be informed about the data that we collect when you visit our website. 

Information we collect

When visiting our website, we may collect and process the following data:

  • Details of your visits to our website and the resources that you access.
  • Information that you provide by filling in forms on our website, such as when you register to receive information such as a newsletter or contact us via the contact us page.
  • Information provided to us when you communicate with us for any reason.

What do we use your information for?

  • Any of the information we collect may be used to improve our website.
  • Any contact details you have provided to us,  and provided that you have opted in to hear from us, means that we may communicate with you via, email, phone, text or targeted online advertising.
  • We continually strive to improve our website offerings based on the information and feedback we receive from you.

What we won't do with your information

  • We will not sell/rent contact information lists to parties who are not part of our business or wider group.
  • We will use all reasonable endeavours to ensure that any personal information is not used for purposes other than that for which it has been collected.

Personal identifiers from your browsing activity

When visiting our website, we collect  personal identifiers from your browsing activity. What are these?

  • They are requests by your web browser to our servers for web pages and other content on our website. These requests are recorded.
  • We record information such as your geographical location, your Internet service provider and your IP address.
  • We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution.

We use this information in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you.


Cookies are placed by software that operates on our servers, and by software operated by third parties whose services we use.


When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose. If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website.


We use cookies or similar technologies (such as web beacons) to analyse trends, administer the website, track users’ movements around the website, and to gather demographic information or interests about our user base as a whole.


We use Google Analytics, Click Dimensions and CrazyEgg to monitor usage of the website. These third parties collect information anonymously. They report website trends and usage without identifying individual visitors (not by name or IP address). We have no control over how your information is processed by third parties such as Google. Please read the privacy packages of the provider to understand how your information may be used by these third parties.


You might find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.


We partner with third party ad networks such as Google and Facebook to manage our advertising. Our ad network partners uses cookies and web beacons to collect information about your activities on this and other websites to provide you targeted advertising based upon your interests.


Facebook uses cookies if you have a Facebook account (it captures demographic data) and use Facebook products, including their website and apps, or visit other websites and apps that use the Facebook Products (including the Like button or other Facebook Technologies). Cookies enable Facebook to offer the Facebook Products to you and to understand the information Facebook receive about you.


We also use cookies to help measure the performance of ad campaigns. We use cookies to count the number of times that an ad is shown and to calculate the cost of those ads. We also use cookies to measure how often people do things such as click on or view ads.


Cookies help us serve and measure ads across different browsers and devices used by the same person. We can use cookies to prevent you from seeing the same ad over and over again across the different devices that you use.

Cookies also allow us to see insights about those who interact with our ads and websites so we can provide more relevant content and develop features that are likely to be interesting to our customers.


Users may opt out of Google’s use of cookies by changing their ad preferences in their Google Account.

Users may opt out of Facebook’s use of cookies by changing the ad settings in their personal accounts on relevant Facebook Products.


Remarketing involves placing a cookie on your computer when you browse our website in order to be able to serve to you an advert for our products or services when you visit some other website.


We may use a third party to provide us with remarketing services from time to time. If so, then if you have consented to our use of cookies, you may see advertisements for our products and services on other websites.


We use cookies to help show ads to people who may be interested in the products or services we offer.  For example: The cookies allow us to help deliver ads to people who have previously visited our website and to recommend products and/or services based on that activity. Cookies also allow us to limit the number of times that you see an advert so you don’t see the same ad over and over again.

Update or remove my personal data

At any time, you can request updates or removal of your information from our database. You can do this at any time by emailing: ntpmarketing@ngaitahu.iwi.nz

Your obligations regarding the information you provide us about others

If you provide us with personal information about another person (for example a spouse or relative) then you are responsible for ensuring you have authority to do so and that the person consents to our use of their information as set out in this Privacy Policy, making that person aware that you have disclosed their personal information to us and that we will use their personal information in accordance with this Privacy Policy.

Privacy policy changes

Ngāi Tahu Property reserves the rights to update this privacy policy at any time. When we do make changes we will update the privacy policy on all our websites and it will be dated.


This Privacy Policy was last updated 24 June 2019.